How has digital helped companies scale and deliver inclusive services?

Expect the unexpected 

Flights were cancelled! The country was in lockdown! For Mitra Innovation and their Australian client Leap in! this couldn’t have come at a worse time.  The planned project kick-off meeting was hastily cancelled as the Leap in! team could not travel to Mitra’s offices in Sri Lanka.  This was not the current pandemic, this was April 2019.  The cause was a horrific attack in Sri Lanka that had killed hundreds.  And now it was forcing Mitra and Leap in! to find a new and, as it turns out, better way of working together.

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